Shipping & returns

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ALL SHOES & CLEARANCE ITEMS ARE FINAL SALE


WE ONLY OFFER STORE CREDIT FOR RETURNS

Returns must be made within 14 days of delivery.

If you wish to return an item, please make sure it is in the same condition as it was received. Items must be unworn, unwashed, odor free, with tags still attached. We reserve the right to refuse a return if these conditions are not met.

Please send an email to riverretailclayton@gmail.com with images of the item you wish to return, as well as a brief explanation for the return. If we will accept the return, an email will be sent to notify you to ship the item back.

Return shipping is the responsibility of the customer. We do not provide return labels.

Please send returns to:

RAKS

Attn: Returns

438 Riverside Dr.

Clayton, NY 13624

If you wish to exchange an item, please send an email to riverretailclayton@gmail.com, and we will get back to you with instructions.

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